Goto/return to: ONLINE STOREFRONT - Main Lobby - or:

1) Clear epoxy section; 2) epoxy paint section; 3) thick epoxy (thick/putty) section; 4) non-epoxy coatings section; 5) thickeners, fillers, additives section; 6) misc. products section; 7) "Letters from England" - WW2 Diary - Info or purchase



NEW PRODUCTS: 2/08 Adhesive backed wood veneer; 2/08 reformulated (made thinner) Cold Coat cold weather epoxy paint; 1/08 Deck Plus - hopper gun/spray rubber floor; 1/08 Bio Vee Gloss - waterbased acrylic cement floor sealer; 2/08 Joint Link solvent free expansion joint filler -- (note most products are in both our marine and industrial/residential catalogs.



HELP!

Contact And Order info for:

Progressive Epoxy Polymers, Inc.

marine homepage ---- industrial/commercial/home homepage

NOTICE: Legal notices, Terms of Service, warranty information, disclaimers, health warnings, etc. are required reading before using website, ordering and/or using Products. Any such use and/or ordering, online or by telephone, shall constitute acceptance and knowledge of all such terms.

CLICK HERE (www.epoxyproducts.com/legal.html) to access these terms.

RETURN POLICY STRICTLY ENFORCED - READ BEFORE ORDERING


VISIT OUR DISCOUNT PRODUCT STORE

FOR SAVINGS ON DISCONTINUED/REFORMULATED PRODUCTS - CLICK HERE



Sign up for our email
NEWSLETTER (sent several times a year)

You will be returned to this spot after you compete the sign-up form. CLICK HERE


FLOORS/GARAGES - educate yourself here before emailing questions, etc.
WE HAVE NOT PRINTED CATALOGS - THIS SAVES YOU MUCH $$$$ -

DATA SHEETS AND MSDS ONLINE


SALES:

OFFICE SALES PHONE: LIMITED HOURS (we are an online company!) 10:30-3:00 MONDAY-THUR. Eastern Stand Time (closed Fridays). Most products can be ordered online. Calls often back up. You will need to call back if line is busy or we are unavailable. 603-435-7199 There is no message recording device on our sales line. NOTICE: by calling or emailing for support, questions, comments or sales and by ordering online or over the telephone you are agreeing to the Progressive Epoxy Polymer Legal notices, Terms of Service, warranty information, disclaimers, health warnings, etc. CLICK HERE (www.epoxyproducts.com/legal.html) to access these terms.


TECH SUPPORT/QUESTIONS:
OUR TECH SUPPORT IS VIA
EMAIL (include State - some products are unavailable in certains states). Emails are checked 7 days a week.

Emails take priority over telephone calls. We are an Internet Vendor and our staff is often away from the phones i.e.: loading, unloading, packing or processing orders and credit cards.

NOTICE: by emailing for support, questions, comments or sales you are agreeing to the Progressive Epoxy Polymer Legal notices, Terms of Service, warranty information, disclaimers, health warnings, etc. CLICK HERE (www.epoxyproducts.com/legal.html) to access these terms.



3/07 - email Patrick H. "Thank you for abundantly educational web pages and pleasant email responses."


3/07 -email Dennis "Thanks, Paul, you're one of a dying breed. An honest businessman. Some people would have just sold me more. It's a shame a gallon of base lasts me this long, or I'd buy more. If I go into production for sale, I'll definitely stick with yours."



ORDERS

order via online storefront 24/7/365 (handles orders only from the USA "lower 48" - all others please call in your order - phone number and times listed above)

Our 1 line mini-catalog will tell you in what section of our 3rd party online store you will find the listing for the products you want. Click here for the marine\boating mini-catalog or the residential/industrial mini-catalog.


ONLINE ORDERS ARE FOR 'LOWER 48' ORDERS ONLY (UPS Ground). Larger units (the 10 or 15 gal kits) usually go by motor freight and must be called in. They cannot be ordered online.

(note: the online store will compute shipping charges. If you call in the order instead, we cannot compute shipping charges until we ship - usually the next business day. You can use the online store to start an order to get the shipping costs and then cancel the order before its sent.)


Information on shipping to CANADA and other INTERNATIONAL LOCATIONS CLICK HERE


All orders require pre-payment. Our credit terms policy is your VISA or MasterCard Account.

VISA, MC, Discover, (American Express - phone in only), Paypal (online orders only for Paypal)

Most orders shipped UPS the following day (mon-tues-wed-thur - CLOSED FRIDAYS)

No CODs - no Credit terms - (VISA, MC, Discover, AM Express/phone only). Only non-hazmat epoxies are shipped outside the USA

SHIPPING TIMES: 2 bus. day to all of New England; 3 bus. days to NY - VA;
4 bus. days to NC - MN - AL; 5 bus. days to NE - FL - OK; 6 bus. days to TX - WY - CA.

Thank you for shopping with us. We really appreciate your business and hope you will come back

often! New products added all the time!


SUPPORT - QUESTIONS

Yes, our site is massive and it can be confusing if you're not willing to understand its layout - CLICK HERE FOR A SITE MAP AND LINK TO OUR TOPIC BASED INDEX PAGE

Email is checked several times each day. Note - emails with a blank subject line are automatically filtered out by our anti-virus and anti spam software, as are 'strange' subject lines like "HELP" or "NEED TO TALK WITH YOU", "PLEASE RESPOND", "CAN YOU HELP?" etc. (helps if subject line begins with EPOXY). We have learned the hard way not to open attachments (attached files).

CLOSED FRIDAYS AND WEEKENDS but we do check emails (include State - some products are unavailable in certains states)Weekend online orders are processed Sunday night for Monday UPS pickup. It helps if your email subject line begins with EPOXY - blank or "I NEED YOUR HELP" type subject lines are filtered our or ignored)

GOOGLE LOGO

.. CLICK HERE TO GOOGLE SEARCH OUR ENTIRE WEB SITE FOR KEY TERMS/WORDS ..


Some folks complain about our 'crude' web site. We don't want to be one of the 10,000,000 other slick, cookie cutter sites that dominate the web. Granted, they are easy to follow, but they don't give you much information and they don't rank high in the search engines. Worse yet, you the customer, pay for those flashy, albeit useless, sites with every purchase. We are not graphic artists, or designers. We are technical people selling technical products. Our time and resources go into customer email support, information sharing, and keeping overhead and costs (which you pay for) down to a minimum. We think we're spending your money the way you would want us to. If appearances mean more to you than performance and price, you've most likely come to the wrong place. More on our pricing.

USER FEEDBACK ON OUR WEB SITE - fun reading of sweet and sour comments! (CLICK HERE!)



Knowledge is Power - We like informed consumers!

Learn the basics of epoxy at our educational EPOXY 101 page - Click Here.

Email us back with your questions or comments before you buy - EMAIL HERE




Paul,

I can't tell you how much I appreciate what you did to expedite my order. Our grandson is staying with us for some time this summer and thanks to your efforts I'm sure I can complete the repairs to our old Mako in time to make our planned fishing trip.

We happen to live in the heart of some premiere trout fishing. If you ever get to Idaho I would be happy to show you some of the hot spots.

Thanks again.

Chuck


NOTES ON SHIPPING CHARGES:

Chris K. wrote:

> I just ordered some supplies from your web site and I was shocked when I saw your shipping charges! ......


CHRIS: WE RECENTLY HAD AN ORDER OVER THE 3RD PARTY INTERNET STOREFRONT THAT ALSO HAD SHOCKING SHIPPING - SOMETHING LIKE $31 - WE HAND COMPUTED THE CHARGES AND IT DROPPED TO ABOUT $15 WHICH IS WHAT WE ACTUALLY CHARGED. THE ONLINE SHIPPING SOFTWARE WORKS FINE (JUST ABOUT EXACT - SOMETIMES LESS) ON SINGLE PRODUCT ORDERS OR ORDERS OVER ABOUT 15 POUNDS, BUT IT HAS A HARD TIME WITH SMALL ORDERS, ESPECIALLY SINCE IT CANNOT TELL IF TINY THINGS CAN ALL GO INTO ONE BOX SO IT COMPUTES EACH AS SHIPPED COMPLETELY SEPARATELY.

THAT IS ALSO WHY SOME OF OUR SMALL STUFF HAS SHIPPING INCLUDED (WHICH HELPS IN SOME CASES BUT DOESN'T SOLVE THE PROBLEM).

FOR CALL IN ORDERS (AND OBVIOUS ONLINE ISSUES LIKE ABOVE) WE COMPUTE ACTUAL ups CHARGES AND THEN ADD $2 - ABOUT $5 PER BOX FOR FOR THE SHIPPING SUPPLIES (WE CLIP CANS, PLASTIC BAG AND BUBBLE WRAP MOST EVERYTHING - DON'T KNOW ANYONE ELSE WHO GOES THOSE EXTRA STEPS OR WHO TELLS HOW MUCH THEY ADD FOR PACKING MATERIALS/SUPPLIES). PLUS THE BOXES COST $0.75 - $3 EACH. OF COURSE, THE LABOR $ OF 1 OR 2 FOLKS PACKING IS INCLUDING IN THE PRODUCT PRICE NOT THE SHIPPING COSTS.

ALSO, SOMETIMES THINGS GET DAMAGED IN SHIPMENT, RETURNED, ETC. AND THESE ARE RE-SENT. SO THE BOTTOM LINE IS SHIPPING IS REALLY BREAK-EVEN (OR A LITTLE BIT NEGATIVE) FOR US.

WHEN ORDERING A BUNCH OF SMALL THINGS THAT CAN ALL GO INTO ONE BOX BEST TO CALL IN THE ORDER OR MAKE A NOTE IN THE COMMENTS SECTION TO 'CHECK THE SHIPPING COSTS' .

I HAVE OFTEN FELT THE GUYS MAKING THE REAL MONEY ARE THE SHIPPING FOLKS. DISREGARDING YEARS OF EDUCATION, WHY ARE WE ALL BUCKING A SYSTEM THAT HAS PROVED FOR THOUSANDS OF YEARS THAT THE BIG BUCKS ARE IN MOVING STUFF FROM POINT A TO POINT B AND BACK AGAIN? I SOMETHING THINK WE'RE ALL IN THE WRONG BUSINESS! 'MOVING STUFF' HAPPENS ALL THE TIME, EVERYWHERE, WITH EVERYBODY AND EVERYTHING, IN GOOD TIMES AND BAD. NOTHING EVERY SEEMS TO BE WHERE IT NEEDS TO BE.



VISIT OUR "DISCOUNT PAGE" FOR SPECIAL PRICES

ON OVERSTOCKED ITEMS, DISCONTINUED ITEMS, OLDER

OR TEST VERSIONS



ARE YOU A WWII VET OR KNOW SOMEONE WHO IS? Now Available: LETTERS FROM ENGLAND - WWII letters from Private TR Oman to his Mom. Available in softback book. More Info/how to order (VISA MC Discover PayPal) - CLICK HERE





Disclaimers:

Progressive Epoxy Polymers, Inc. shall not be liable for any injury, loss, damage, direct or consequential damages arising out of the use of its products. The purchaser/applicator shall determine the suitability of the products for the intended use. The products are applied by others and Progressive Epoxy Polymers does not provide any warranties, whatsoever arising in connection with the use of these products.

APPLICATION/SUITABILITY DISCLAIMER. Any suggestions/procedures offered by Progressive Epoxy Polymers, Inc. are given AS-IS without any warranty and in no way expand the rights under which you have, or will purchase, this product or related products. Your use of any of these suggestions/procedures is at your sole cost and risk. In no event shall Seller be liable to you for CONSEQUENTIAL OR INCIDENTAL damages. You must make an independent determination whether to follow any or all of the above items based upon the numerous application variables at hand. Consult Seller Warranty Disclaimer and Return Policy document for additional notifications.


TEMPERATURE AND CHEMICAL RESISTANCE DISCLAIMER. The temperature ranges and/or chemical resistance or pot life information outlined above is based upon information provided by the raw material vendor or product formulator, or private tests. It is provided AS-IS without any warranty and in no way expand the rights under which you have, or will purchase, this product or related products. Chemical resistance can vary depending upon, but not limited to, such factors as evaporation, temperature, humidity/moisture, surface preparation, interaction with other chemicals, oxygen levels, and evaporation. Temperature effects on coatings can vary based upon solar heating/coating color, ventilation, duration of frequency of heating cycle, immersion or moisture levels and fluid flow. Pot life is affected by temperature, volume of epoxy mixed and shape of the container. Your use of these epoxies under these conditions is at your sole cost and risk. In no event shall Seller be liable to you for temperature or chemically caused coating failure or CONSEQUENTIAL OR INCIDENTAL damages. You must make an independent determination confirming the coating's resistance to the chemicals and temperatures present in your unique situation.


SUGGESTION DISCLAIMER. Any suggestions/procedures offered are given AS-IS without any warranty. Use of website/email/telephone sugestions and/or procedures is at your sole cost and risk. Buyer is solely responsible for testing the suitability of Product and determining quantities needed. Buyer is also solely responsible for compliance with local VOC (Volatile Organic Compound) regulations controlling the purchase and use of Product at buyer's location. Carefully read and understand all Product application, safety precautions and MSDS information before ordering.

Additional Disclaimer and other legal notifications CLICK HERE


Product Shipping & Return Policy summary

(complete policy CLICK HERE)


Progressive Epoxy Polymers, Inc. will accept returns only under the following terms and conditions:

1) The customer must pay the return shipping charges and the product must be received, unopened, all seals intact and in good, re-sellable condition. If the product is not received in re-sellable condition, the product cannot be accepted and no credit will be given. If the product or container is damaged during the return shipment, no credit can be given. It is the shipper's responsibility to file a claim against the carrier for the damaged product for its fully insured purchase price.

2) Packaging must comply with necessary ORM-D or hazmat packaging as determined by the product, or the return shipper may be subject to substantial fines.

3) There will be a 25% re-stocking fee for the returned product.

4)) Shipping charges associated with the order are not refundable.

5) Customer must call Progressive Epoxy Polymers, Inc. to get approval for return of shipment/product. PRODUCTS RETURNED WITHOUT APPROVAL OR REFUSED AT TIME OF DELIVERY WILL NOT BE REFUNDED THE 75% COST OF THE PRODUCT.

6) Custom orders (chips, paints in colors not stocked or shipped from Progressive's NH facility) and all orders shipped direct from the factory/formulating cannot be canceled once the order is placed.

7) Must be returned within 30 days of purchase.


BY ORDERING FROM PROGRESSIVE EPOXY POLYMERS, INC. CUSTOMER IS ACCEPTING THESE SHIPPING AND RETURN POLICY TERMS.


Reasons for coating failures

Preparation problem 70%; application problem 12%; environment problem 6%; wrong paint selection 9%; bad paint 1%; adding thinner 2%


"At least 70% of premature coatings failures are traced back to 'surface preparation' whether referring to wood, concrete, or metal. In a commercial recoating project, the costs (and profit) associated with surface preparation are about 70% of the job. How extensive the surface preparation is will depend on the performance expectation of the owner... Know the A, B, C's of surface preparation - visible contaminants, invisible contaminants, and profile."

Dr. Lydia Frenzel, The ABCs of Surface Preparation, Cleaner Times, April 2001, pg. 42-44.



HELP!

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